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Appraisers are dispatched on an as-needed basis. Usually an appraiser can estimate damages through police reports and any evidence provided by the customer such as photos. Sometimes body shops are contracted to appraise the damages sustained from an auto accident. The appraiser can ascertain information from their finding. Whether the appraiser is personally on site for a review or assesses through other means your claim will be handled with the same level of efficiency and professionalism.